Charges, as we will further discuss below, can be “sent-over” to the PM from the E.H.R., but the insurance information that resides on the PM is the one that is utilized in the creation and submission of an actual claim this means we at Medibill have to maintain each patient’s “active profile” and this needs to be done, as well as for purposes of synchronization, on the PM-side by Medibill. At this time there is not a way to “turn-off” the ability for virtually any user to create a New Patient on the E.H.R., and the problem lies in synchronizing the section of the Patient Demographics that deals with each individual patient’s insurance information.
*IMPORTANT* Please do not click +New Patient (to Add a New Patient to your roster)! We can review how to better coordinate the ability to create a New Patient, but at this time we need you to rely exclusively on the patient list that Medibill creates on the PM.
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